Shipping methods can be chosen during checkout.
FREE SHIPPING on orders of $75 or more, by selecting the free shipping option. These will come to you via priority mail, not first class.
If you need to return an item, please contact firstname.lastname@example.org for a return authorization first. We cover ego and sealed battery items for 14 days from the time you received your package, verified by tracking number.
We do not warranty other items unless specifically mentioned on that products page. We carry a lot of items that are too easily damaged by user mishandling, rebuilding, dropping, etc. So, we can only cover the items listed above, and the covered items do state their exchange policy on their page.
Customer is responsible for mailing it back to us, and we will pay to send you your replacement item.
Many of our products now carry a factory warranty, and most have US centers to handle claims.